[Praca] Customer Service Professional – Czech speaker (Kraków)

Firma: Royal Dutch Shell

Stanowisko: Customer Service Professional – Czech speaker

Miejsce pracy: Kraków/Zabierzów (pow. krakowski)

Wymagania:
– Very good Czech and good English
– Positive customer focus attitude and passion for working with customers
– Competence in problem solving with customer facing services
– Excellent communication skills
– Ability to deal with multiple tasks and work in a dynamic environment
– Ability to cooperate in a team
– IT software familiarity (Microsoft Office and Internet)

Znajomość języków obcych: Very good Czech and good English

Zakres obowiązków:
– Be the first point of contact for Shell customers from the Czech Republic,
– Resolve customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards,
– Provide assistance to customers in self-service mediums,
– Assist customers to complete transactions,
– Record and follow up all customer contacts in customer facing systems.

Gwarantowane:
– Interesting work in international environment for a global leader (Shell is the world’s biggest company according to Fortune Global 500 in 2013),
– Attractive salary and bonuses,
– Work in a vibrant and dynamic team with a supportive inclusive culture and strong values,
– Complex medical care and individual life insurance,
– A unique opportunity to take part in professional trainings and to plan your own career path,
– Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities,
– Good atmosphere at work and comfortable working environment: own canteen and a few “relax rooms”,
– Opportunity to participate in social and community projects.

Kontakt: http://www.pracuj.pl/praca/customer-service-professional-czech-speaker-krakow-zabierzow-pow-krakowski,oferta,3018955

Pozostałe informacje: Brak

Źródło: pracuj.pl

Data ważności: brak danych, ogłoszenie opublikowano 26 sierpnia.

(opr. łg)